Warranty Policy

Coverage

Products we sell are covered by the manufacturer's warranty against defects in materials and workmanship, effective from the date of purchase. The warranty period varies by product and brand and is stated on your invoice or product documentation.

What is covered

• Manufacturing defects arising under normal use.
• Failures that occur within the stated warranty period.

What is not covered

• Damage caused by misuse, neglect, accidents, or unauthorized modification.
• Normal wear and tear, consumable parts, and cosmetic damage.
• Damage caused by incorrect installation or use outside specifications.
• Products with altered, removed, or illegible serial numbers.

Making a warranty claim

1. Contact us with your proof of purchase and a description (and photos) of the fault.
2. We will assess the claim and advise on the next steps.
3. Approved claims are repaired, replaced, or refunded at our discretion.

Manufacturer warranty

Some products carry an additional manufacturer warranty. Where a manufacturer handles claims directly, we will provide the relevant contact details to support you.

Questions

Contact us with your order number if you are unsure whether your product is covered.