Shipping Policy

Processing times

Orders are processed and prepared for dispatch as soon as payment is confirmed. Most orders are processed within 1–2 business days.

Delivery timeframes

Delivery timeframes depend on your location and the products ordered:

• Within city areas: typically 1–3 business days.
• Upcountry and regional deliveries: typically 3–7 business days.

Custom, bulk, or special-order items may take longer; estimated lead times are communicated at the point of order.

Shipping costs

Shipping costs are calculated at checkout based on destination and order size. Any delivery charges are shown clearly before you confirm your order.

Delays

While we work hard to deliver on time, deliveries may be delayed by factors outside our control (weather, courier disruptions, public holidays). We will keep you informed if a significant delay occurs.

Questions

For anything shipping-related, contact us with your order number and we will assist you.